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Frequently Asked Questions

 

 

   What is the local Water Co.? AQUA PA  215-659-2505

   What is the local Gas & Electric Co.? -  PECO 1-800-841-4141

   What is the Cheltenham School District number? - 215-886-9500

 

Answers to questions about:

Pay taxes with credit card

Property liens

Reduce home taxes

Financial Public Assistance

Health Services

Nearby hotels

Local cab companies

Transportation to doctors offices

Garden bags

Sewers

Disposing of furniture/appliances

Verizon Fios

Block parties

Alarm permit

Business license

Home-based businesses

Rental properties

Noise Ordinance

Passport

Marriage license

Divorce papers

Gun permit

Birth certificate

Death notice

Handicap placard

Consumer complaints

Injured birds

Police Department FAQs

 

 

Can I pay my taxes with a credit card?  Yes, but NOT IN PERSON. Call 1-800-2paytax or click here.

 

How do I resolve a property lien?

* For School District property taxes, call Portnoff Law Associates at 866-561-7989

* For Cheltenham Township and Montgomery County property taxes, call Expand at 888-343-2143.

* For Sewer and Refuse Bills, call the Cheltenham Township Accounting Department at 215-887-6200, ext. 149.

 

How can I reduce the taxes due on my home Property tax/rent rebates are available for eligible seniors from the state. Property owners can appeal for a lower assessment on their properties through the Montgomery County Board of Assessment Appeals 610-278-3761.

 

How can I obtain financial public assistance?  Contact Montgomery County at 610-278-5950.

 

How can I obtain health services? Contact the Montgomery County Health Department at 215-784-5415.

 

Are there any hotels nearby?  Both Willow Grove (19090) and Fort Washington (19034) offer multiple hotels.

 

What are some cab companies that serve the area?

Montco Suburban Cab Co
2752 Mount Carmel Ave
Glenside, PA 19038-2315

215 572-6100

Yellow Cab Co

Jenkintown Commons

 Jenkintown, PA 19046
(215) 885-4815

Bux-Mont Transportation Svc Co,

726 Fitzwatertown Rd

Willow Grove, PA 19090
(215) 659-0245

 

Does the Township provide transportation to scheduled doctors appointmentsNo. The Cheltenham Emergency Medical Service provides emergency transport only.  However, Transnet: Suburban Transportation Network at 215-542-7433 provides a Senior Citizens Shared Ride Program, a Medical Assistance Transportation Program and Services for Persons with Disabilities. Cheltenham covers the cost for TransNet for Cheltenham residents traveling within the Township on certain times.

 

Where can I buy biodegradable garden bags? Township Building, community centers, libraries, Home Depot, Lowes, etc.

 

Who is responsible for sewers? Cheltenham Township. For backups during business hours, call 215-887-6200, ext. 216 or 330.  Outside of normal business hours, call the Police Department business line at 215-885-1600, ext. 460. Do not contact a private plumber before the advise of the Public Works Department More info

 

How can I dispose of furniture or appliances? Call 215-887-6200, ext. 330, to schedule a Special Collection before placing any items at the curb.  Special collections entail a fee, depending upon the material involved.

 

 

When will Cheltenham Township have access to Verizon's Fios?  A small section of the Township has access to FiOS now, but construction is continuing in full swing.  Verizon will not provide a timetable for completion.

 

How can I arrange a block party? Submit a request at least two weeks in advance with the following information:   

1. Name, address, telephone number and e-mail address of individual requesting the party.

2. The street to be blocked off.

3. The intersections on the street to be blocked.

4. Date of the event

5. Rain Date (optional) of the event

6. Time of the event (when it begins and ends)

 The Township Manager’s office will reply to your request. If approved, the Highway Department will drop off street barricades.  Residents put them up at the beginning of the party and return them to the original drop-off site afterwards for Township pickup. However, the blocked off streets must remain  accessible for emergency vehicles at all times. 

 

Do I need a permit for a home or business alarm? Yes, any alarm device that will notify Township Police, Fire or EMS Departments either directly or thru an alarm service company requires a permit. The alarm permit fee is $15 per annum, based on the calendar year.  There senior citizen fee is $10.

 

Who needs a business license? Any person or entity engaged in business and having a Cheltenham Township business address requires a license. The fee is $10 per annum, based on the calendar year.

            

Do I need a business license for a rental property located in the Cheltenham Township? Yes

  

Do I need a business license for a business based in my home? Yes

 

What are the Township's rules governing noise? "Chapter 205, Article III" (205-8 to 205-16) of the Township's Municipal Code features the full regulations. But "Prohibited Acts" (205-11) states the following:

A.  It shall be unlawful for any person to create a noise disturbance or disorderly conduct within the borders of Cheltenham Township.

B.  No person shall sound unnecessarily any horn or any signaling device on any vehicle, automobile, motorcycle, motor bicycle or other vehicle in any street or public place of the Township except as a danger warning signal. Doing so will constitute disorderly conduct.

C.  No person shall operate any vehicle in the Township, licensed or unlicensed, on public or private premises, whether standing or moving, without an appropriate muffler on the exhaust system of said vehicle in order to prevent noise disturbance or disorderly conduct.

D.  No person shall use, operate or permit to be played any radio receiving set, musical instrument, television, phonograph, public address system or other machine or device for producing or reproducing sound in such a manner as to cause a noise disturbance or disorderly conduct. The operation of any such instrument in such a manner as to be plainly audible at a distance of 150 feet from the noise source shall be a noise disturbance or disorderly conduct.

E.  No person shall operate or cause to be operated any sound truck for any commercial purpose in the Township with sound-amplifying equipment in operation.

F.  No person shall yell, shout, hoot, whistle or sing on the public streets nor at any time or place so as to cause a noise disturbance or disorderly conduct.

G.  No person shall keep any animal or bird which causes excessive noise that disturbs the comfort or repose of any person in the vicinity.

H.  The erection, including excavation, demolition, alteration, construction or repair, of any building prior to 7:30 a.m. is prohibited unless it involves emergency work.

I.  No person shall create any noise disturbance or disorderly conduct on any street adjacent to any school, institution of learning, church, hospital or any public building, while the same are in use, which unreasonably interferes with the workings of such institution or which results in excessive noise for pupils, churchgoers, patients or others inside said building.

J.  No peddler, hawker or vendor shall shout or otherwise cry his wares which results in a noise disturbance or a charge of disorderly conduct.

K.   Loafing, loitering, lounging or congregating in such a manner as to interfere with the free passage of the traveling public or annoy the public by means of remarks or conduct of any improper nature will constitute disorderly conduct.

L.   Permitting or giving one's consent to any person to violate the terms of this article as above set forth upon their property or elsewhere will constitute disorderly conduct.

 

 

Where can I get a passport? Montgomery County Prothonotary's Office in Norritown 610-278-3360 

 

Where can I  get a marriage license Montgomery County Marriage License Bureau in Norristown 610- 278-3414 or  Philadelphia City Hall 215-686-2233.

 

Where can I get a permit to carry a gun? Montgomery County Sheriff Office in Norristown 610-278-3331.

 

Where can I get divorce papers? Montgomery County Prothonotary's Office in Norristown 610-278-3360

 

Where can I get a copy of a birth certificate?  PA Dept of Health Division of Vital Records in Philadelphia 1-877-PA-HEALTH.

 

Where can I get a copy of a death notice? PA Dept of Health Division of Vital Records in Philadelphia 1-877-PA-HEALTH.

 

Where can I get a handicap placard? PennDOT 1-800-932-4600

 

Where can I file a consumer complaintWith the Pennsylvania Attorney General's Office.

 

How can I assist an injured bird? Contact the Schuylkill Wildlife Rehabilitation Center 215-482-8217 (Phila) or Aark Foundation 215-249-1938 (Chalfont)

 

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